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ORDERS AND SHIPMENTS RETURNS PRODUCT INFORMATION
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Shipping rates depends on the country of delivery.

• EU: free shipping on orders over € 300,00;
• UK: free shipping on orders over € 300,00;
• USA: free shipping on orders over € 600,00;
• RUSSIA: free shipping on orders over € 600,00;
• REST OF THE WORLD: free shipping on orders over € 600,00.
Any duties and/or customs charges shall be borne by you, even in case of free shipping.  

Delivery Time

julian-fashion.com uses DHL Express and Fedex for its deliveries all over the world, except for Russia.

  • Deliveries within Italy: 1-2 working days
  • Deliveries within the European Union: 2-3 working days
  • Rest of the World: 4-5 working days

julian-fashion.com is not responsible for delays in deliveries due to customs inspections and other unforeseen circumstances

Fragrances and Personal Care Products

Due to restrictions on the transportation of hazardous substances by air, we would like to inform you that all orders containing products of this nature will be shipped exclusively via BRT Standard Ground Shipping (road courier).Please note that this shipping option does not fall under the "Express" category and may take slightly longer than air shipments. The estimated shipping times are listed below for your convenience:

  • IT-AT-DE-RO-CH: 2 working days
  • HR-FR-SI: 2/3 working days
  • BE-BG-LU-NL-PL-CZ-SK-ES-HU-DK: 3/4 working days
  • EE-FI-GR-LV-LT-PT-SE: 4 working days

We also remind you that, due to safety and hygiene regulations, products such as perfumes are non-refundable if removed from their original packaging. Please be advised that these products cannot be sold outside the European Union.

Order Delivery

  • Julian Fashion will not be held responsible for the loss of the package in case the customer instructs the courier to leave the package without signing for it in person.
  • Upon delivery of the package, customers are asked to thoroughly inspect it before signing to confirm the delivery of the order. Goods become property of the customer once the package is signed for.
  • If upon delivery, the package appears to have been tampered with, we suggest customers either accept the delivery under reserve or to reject it.
  • In case the customer refuses to accept the package, all return shipping costs and custom fees charged to julian-fashion.com will be deducted from any refund due to the customer.
  • In case it is not possible to deliver the package to the address provided by the customer in the commercial contract, the package may be returned to the julian-fashion.com and all return shipping costs and customs fees will be deducted from any refund due to the customer.


Order processing

  • Orders are processed from Monday to Friday from 9 a.m. to 5 p.m within 48 hours of the receipt of the order.
  • Orders received from Friday to Sunday are processed the following Monday.
  • Orders are dispatched upon the verification of the authenticity of the payment received.
  • Please note that all customs fees are paid by the customer, and are not included in the prices shown on the website.
  • Delays may occur during periods of seasonal sales and promotional sales.
  • Julian-fashion.com reserves the right to refuse to process orders and/or service in any moment.


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